Reconditioned Glossary

Visible imperfections are classified by size, type and location. Locations are defined as noted below, with tighter tolerances used for the most visually prominent zone (Zone 1), and reconditioning tolerances increasing as prominence decreases, in Zones 2 and 3.

Zone Definitions

Zone 1

Zone 1 features the most visible areas of the garment, and has the tightest repair tolerances.

Zone 2

Zone 2 includes areas lower on the garment with less prominence.

Zone 3

Zone 3 includes areas of least prominence, like inside the garment or under arms / between legs.

Toggle through zones below to see definitions.

Repair Tolerances

Abrasion

An abrasion means there is a small patch (or patches) where the fabric is scratched or worn away, usually from friction or rubbing of a trim against a material. An abrasion may slightly change the color or texture, and often looks shiny.

There will never be more than five abrasions on a product.

  • Zone 1: Only one minor abrasion no longer than 2.5cm (1").
  • Zone 2: Up to two minor abrasions no longer than 5cm (2").
  • Zone 3: Up to three moderate abrasions no longer than 7.5cm (3").

Button Damage

Most damaged buttons will be replaced with a similar style. When we can't replace the button, it'll say damaged button instead of replaced.

  • All Zones: Slightly abraded, scuffed, or scratched button.

Color Bleed

Color bleeding occurs when the dye in a product leaches out and transfers onto another part of the garment fabric.

  • All Zones: Minor color bleeding.

Cords

If they are functional, cords may have small snags or abrasions. If the damages are too obvious or look like they are too worn, cords will be replaced with a similar style.

  • All Zones: Slight abrasion, small visible snag or damaged cords have been replaced with a similar style.

Delamination

Delamination is when the coating starts to peel away from the surface of the fabric. We only approve minor patches of delamination on products that are sold as Reconditioned.

  • Zone 1: No delamination.
  • Zone 2: Minor delamination no longer than 1.5cm (.5").
  • Zone 3: Minor delamination no longer than 2.5cm (1").

Fabric Defect

Defects are mostly "slubbed" fabric where slight knots and knobbles can be seen or felt as thicker, raised patches. There will never be more than four fabric defects.

  • Zone 1: Small fabric defect no longer than 1.5cm (.5").
  • Zone 2: Small fabric defect no longer than 2.5cm (1").
  • Zone 3: Small fabric defect no longer than 5cm (2").

Holes Repaired

There will never be more than three repaired holes on a product. We do not repair holes on waterproof garments.

  • Zone 1: One small hole that is .5cm (.25") or less in diameter.
  • Zone 2: Up to two small holes 1.5cm (.5") or less in diameter.
  • Zone 3: Up to two small holes 2.5cm (1") or less in diameter once repaired.

Marks

A mark is a slight visible flaw similar to a stain that often looks like it was made by a pencil or pen.

There will never be more than five marks on a product.

  • Zone 1: One small or light mark, .5cm (.25") or less.
  • Zone 2: Up to two small or light marks, 2.5cm (1") or less.
  • Zone 3: Up to three small or light marks, 4cm (1.5") or less.

Puckered Fabric

Puckered fabric often occurs due to slight shrinkage, and is most often visible along seams.

  • Zone 1: Slight puckering, less than 2.5cm (1").
  • Zone 2: Slight puckering, less than 5cm (2").
  • Zone 3: Slight puckering, less than 7.5cm (3") each.

Runs

A run occurs when a snag causes a fiber to break and a small portion of the knit to come undone, running up the grain of the fabric.

There will never be more than five repaired runs on a product.

  • Zone 1: One small run visible after repair up to .5cm (.25").
  • Zone 2: Up to two small visible runs 5cm (2") or less.
  • Zone 3: Up to three small visible run(s) 7.5cm (3") or less.

Snags

A snag occurs when a rough or sharp object pulls a fiber from its normal pattern.

There will never be more than five snags on a product.

  • Zone 1: One small snag visible after repair up to .5cm (.25").
  • Zone 2: Up to two small visible snags 5cm (2") or less.
  • Zone 3: Up to three small visible snags 7.5cm (3") or less.

Snaps Replaced

All products will have a complete set of snaps that look similar but may not be exactly the same.

  • All Zones: Replaced with a similar snap(s).

Stitching Repairs

Stitching repairs often leave the area slightly thicker or involve seam tape on the inside of the garment.

  • Zone 1: Up to 5cm (2") broken stitch repaired using a similar color thread.
  • Zone 2: Up to 7.5cm (3") broken stitch repaired using a similar color thread.
  • Zone 3: Up to 7.5cm (3") broken stitch repaired using a similar color thread.

Streteched Fabric

Stretched fabric occurs due to the over extension of elastic or similar fibers and typically happens along seams.

  • Zone 1: Slightly up to 1.5cm (.5").
  • Zone 2: Slightly up to 2.5cm (1").
  • Zone 3: Slightly up to 4cm (1.5").

Twisting

Twisting can happen on seams or specific areas like an arm or a leg.

  • Zone 1: No twisting.
  • Zone 2: Minor twisting - 1.5cm (.5") - left unrepaired.
  • Zone 3: Minor twisting - 1.5cm (.5") - left unrepaired.

Artwork & Logo Damage

Artwork, graphic style logos or smaller logos that have scratches or are lightly worn.

  • Zone 1: Slight scratches, scuffing or wear no longer than 2.5cm (1").
  • Zone 2: Slight scratches, scuffing or wear no longer than 5cm (2").
  • Zone 3: Slight scratches, scuffing or wear no longer than 7.5cm (3").

Buttons Replaced

All products will have a complete set of buttons that look similar but may not be exactly the same.

  • All Zones: Replaced with a similar button(s).

Cord Ends

Most damaged cord ends will be replaced with a similar style. When we can't replace them or the scratches are very light, it'll say damaged cord ends instead of replaced.

  • All Zones: Original aglet(s) are replaced to blend in.

Discoloration

Discoloration is when fabric dye washes out or is otherwise damaged from excessive heat exposure or other chemical interaction.

  • Zone 1: Minor all over discoloration as would happen after a few washes or a specific pinpoint spot missing color.
  • Zone 2: Minor all over as would happen after a couple washes or two specific pinpoint spots missing colors.
  • Zone 3: Minor all over as would happen after a couple washes or three specific pinpoint spots missing colors.

Fraying

Slight fraying means there is visible wear along the edges of the material.

  • Zone 1: Slight fraying no longer than 1.5cm (.5") if the fray matches the overall look and feel of the garment.
  • Zone 2: Slight fraying no longer than 2.5cm (1").
  • Zone 3: Slight fraying no longer than 5cm (2").

Insulation Clumping

Most insulation issues are resolved in the cleaning process. In cases where insulation pools in a part of the product, we will identify the location.

  • Zone 1: Minor clumping on quilted insulation.
  • Zone 2: Minor clumping on quilted insulation in multiple places.
  • Zone 3: Minor clumping on quilted insulation all over.

Pilling

Pilling often occurs due to friction and causes knitted fabrics to form small balls of fluff on the surface.

  • Zone 1: Minor patch of pilling 2.5cm (1") or less.
  • Zone 2: Minor patch of pilling 5cm (2") or less.
  • Zone 3: Moderate patch of pilling 7.5 (3") or less.

Replacements

When we can't repair some parts of products, we replace them using similar styles. We often replace:

  • Zippers, stoppers and sliders.
  • Furs, belts and trims.
  • Cords and cord ends.
  • Buttons, snaps and other closures.

Seam Slippage

Seam slippage occurs when the stitching along the seam starts to open.

  • Zone 1: Small seam slippage. Garment doesn't have a lining, and is repaired with seam tape.
  • Zone 2 & 3: Small/Medium seam slippage. Garment doesn't have a lining, and is repaired with seam tape.

Snaps Damaged

Most damaged snaps will be replaced with a similar style. When we can't replace the button, it'll say damaged snap instead of replaced.

  • All Zones: Slightly scratched, dented, scuffed or bruised.

Stains

Despite cleaning, a stain is a blemish that could not be removed.

There will never be more than five stains on a product.

  • Zone 1: One small/light stain, 1.5cm (.5") or less.
  • Zone 2: Up to two small/light stains, 2.5 (1") or less.
  • Zone 3: Up to 3 small/light stains, 5cm (2") or less.

Straps Repaired

Straps repairs may require a simple stitching repair, or the addition of seam tape.

  • Zone 1: Repaired using a similar color thread.
  • Zones 2 & 3: Repaired using a similar color thread. Tape used may be slightly visible after repair.

Tears Repaired

A tear occurs when the fibers in a fabric break apart, forming a hole. Tears must be repaired with seam tape and are not repaired on waterproof garments.

No more than three tears on garment.

  • Zone 1: One small tear that is 1.5cm (.5") or less.
  • Zone 2: Up to two Small/Medium tear(s) 2.5cm (1") or less once repaired.
  • Zone 3: Up to three Small/Medium tear(s) 5cm (2") or less in diameter once.

Wear

Light abrasion on fabric resulting in a look of light wear all over.

  • All Zones: Lightly worn all over.